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  • Home
  • AI Video
  • Text-to-Speech
  • Widgets
  • YouTube Analytics
  • Email Campaigns
  • Speech-to-text
  • AI Paraphraser
  • Chatbots
  • Workflow Automation
  • Blog
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All your burning questions answered!

Scroll through the list of questions below to get a deeper understanding of how AI can help your business to become more efficient and more effective.

General Questions

1. What is AI and how can it help my business grow?

Artificial Intelligence (AI) refers to computer systems or machines that mimic human intelligence to perform tasks and can iteratively improve themselves based on the information they collect. For small businesses, AI can help in various ways as illustrated in Q3 below.

2. What is Best Business AI?

BestBusinessAI.com is a platform dedicated to helping small businesses in Australia leverage AI tools to enhance productivity, efficiency, and business growth. 

3. How can Best Business AI help my business?

BestBusinessAI.com affiliates with AI platforms that support small business growth. We take care to choose AI platforms that are intuitive, easy to use, don't require technical skills and are effective and affordable. The platforms we support provide the following services:

  • Paraphrasing emails - removing errors and polishing content thereby enhancing the business brand. Paraphrasing means taking the original text and rephrasing not just in a grammatically correct format, but in a manner more targeted to your audience.
  • Paraphrasing marketing content - reducing hours of labouring over wording 
  • Summarizing large chunks of writing and extracting key points, saving you time and money and allowing you to consume more information 
  • Providing structured outlines and content suggestions for blog posts etc. 
  • Creating videos from text input - reducing time and need for expensive video equipment and editing software. Providing professional sounding AI voice-overs. 
  • Creating video clips to increase customer engagement - excellent for social media engagement, marketing products & events, reaching wider audiences on YouTube etc.
  • Creating pod casts with text-to-speech technology. Reach a wider audience by providing engaging content that people can listen to on the go.
  • Reduce costs with speech-to-text technology. Speech-to-text technology is immediate and reduces the cost of offshore transcription services.
  • Email campaigns - create automated email campaigns using customisable templates with access to a range of analytics that help you to understand what's working and what isn't. 
  • Chatbots – use chatbots for 24/7 website support and engagement. Chatbots can answer queries, increasing the probability that customers will purchase from your website.
  • Widgets - enhance websites by adding interactive elements like quick contact forms, real-time weather updates, or social media feed integrations, improving visitor interaction and site functionality.
  • YouTube Analytics - YouTube Analytics provides detailed analytics that help businesses understand audience preferences and improve video content, driving better engagement and viewership on the platform.
  • Workflow Automation - Workflow Automation simplifies business operations by automating routine tasks such as document handling, scheduling, and customer communication, which boosts efficiency and minimizes errors.

4. Is AI expensive for small businesses?

The cost varies depending on the tool. All of the tools on BestBusinessAI.com have been specifically chosen based on their functionality and affordability. Indicative prices and business applications have been given on most of our webpages. Go to the tabs at the top of this site to read more about AI tools that can support your business.

5. Can AI be used by businesses without tech expertise?

Yes, many AI tools are user-friendly and intuitive. They are designed for non-technical users, with support and training often available. 

6. How does Best Business AI select the tools it recommends?

BestBusinessAI.com evaluates tools based on effectiveness, ease of use, affordability, and relevance to Australian small businesses. 

AI Tools and Applications

7. What are some popular AI tools for small businesses?

  • Quillbot Paraphraser, Summarizer, AI Writing Assistant, Grammar Checker and Translator is used by 150 million people worldwide to produce error free content that engages audiences. Paraphrasers take the work out of writing by rephrasing your draft text in a professional and error free format.
  • Fliki instantly creates videos from text without the need for expensive video equipment or editing software. Better yet, without any prior skills required.
  • HeyGen also creates videos but includes avatars, and voice and image cloning.
  • MicMonster makes podcasts simple by producing audio files from text.
  • Speechnotes takes the cost and headache out of transcription services providing cost effective written transcripts in minutes.
  • MailerLite is one of the best email marketing services available, allowing businesses to create, send, and manage email campaigns. It offers tools to design newsletters, set up automcated emails, manage subscriber lists, and track the performance of email campaigns. 
  • Tidio chatbots make your website more interactive resulting in higher sales with very little additional cost.

8. Can AI help with marketing for small businesses?

Absolutely, AI-powered MailerLite is an email marketing service that allows users to create, send, and manage email campaigns. It provides tools for creating newsletters, automating emails, managing subscriber lists, and tracking the performance of email campaigns. MailerLite is popular among small to medium-sized businesses for its simplicity and affordability, making it an excellent choice for those new to email marketing or with limited technical skills. It has features such as a drag-and-drop email editor, a landing page builder, and integration with various web services that allow users to effectively communicate with their audience and grow their email marketing efforts.


Quillbot is another useful marketing tool, offering a paraphrasing tool that swiftly refines your marketing materials into sleek, professional text, enhancing your brand's presentation. This tool not only improves readability but also ensures that your content remains fresh and engaging. 

9. How can AI improve customer service?

Tidio is a AI-powered customer service platform that integrates live chat, chatbots, and email messaging to improve customer support. It offers instant support through real-time interaction, automates responses 24/7, centralises communication by consolidating messages from various channels, personalises customer interactions by tracking interaction history, and offers analytics and reporting tools to track customer service performance. This enhances the customer experience by making it more efficient, responsive, and personalised, ultimately improving customer satisfaction and overall efficiency.

10. Are there AI tools for financial management?

 Yes, there are AI tools for budgeting, forecasting, invoice processing, and financial analysis. 

11. Build a Strong Online Presence with Social Media

Fliki and HeyGen are video generation tools that can help small businesses expand their social media presence by creating cost-effective, time-saving videos. The main difference between the two platforms is that Fliki is more cost effective and focusses on video generation, whereas HeyGen costs a little extra, also produces video but specialises in Avatars and image and voice cloning.  Both these tools are user-friendly, requiring no prior video editing experience, and offer a variety of features, including text-to-speech, customisable scenes, and various templates. Consider a local bakery showcasing their daily specials, or a craft business creating DIY tutorials, or a consulting firm creating informative videos. The possibilites are endless. By utilising these tools, businesses can create engaging content, increase foot traffic, and expand their reach on social media.

Concerns about AI

12. Is AI too complex for small businesses to implement?

Not necessarily. AI technology has become more accessible and user-friendly. Many AI solutions are designed with small businesses in mind, offering intuitive interfaces and step-by-step guidance. Additionally, there are numerous resources and support services available to help small businesses integrate AI into their operations. 

13. Will using AI compromise the privacy of my business data?

AI systems require data to function, but this doesn't inherently compromise data privacy. Reputable AI service providers implement robust security measures to protect your data.  

  • MailerLite has incorporated necessary controls and procedures for personal data processing security derived from the General Data Protection Regulation (GDPR) into their systems.   
  • Tidio is fully compliant with the General Data Protection Regulation (GDPR). They have implemented various measures to ensure that their chatbots and other services comply with GDPR requirements. Tidio collects personal data like email addresses, names, and phone numbers only with the consent of users. This data is stored within the Tidio application and processed in accordance with GDPR guidelines.

However, it's important to understand that not all AI platforms integrate with your data. For example, Fliki and HeyGen video generators, Quillbot Paraphraser & Summariser,  MicMonster text-to-speech, SpeechNotes  speech-to-text prorams are all accessed via independent websites. 

14. Is AI too complex for small businesses to implement?

The AI tools on BestBusinessAI.com have been chosen as it is accessible, easy to use and doesn't require any specialist skills. All of the AI solutions promoted on the website have been designed with small businesses in mind, offering intuitive interfaces and step-by-step guidance. Additionally, there are numerous resources and support services available to help small businesses use the platforms.

15. Will AI be too expensive for my small business?

AI can be surprisingly affordable. All of the AI tools on BestBusinessAI.com have been chosen for their function and affordability. They offer scalable pricing models, allowing small businesses to start with basic features and expand as they grow. Additionally, the long-term efficiency and productivity gains from AI can offset the initial investment. 

16. Do I need to hire AI experts or data scientists to use AI in my business?

You don't need to hire any specialist staff to use the AI platforms featured on BestBusinessAI.com. The AI tools have been designed for small businesses and require minimal technical expertise. Additionally, vendors generally provide support and training materials.

17. Will AI replace human employees in my business?

At this point in time, AI is generally used to complement human workers, not replace them. It can automate repetitive and mundane tasks, allowing your staff to focus on more complex and creative aspects of their jobs, thereby enhancing job satisfaction and increasing productivity. 

Implementation and Integration

18. How do I start implementing AI in my business?

To start implementing AI in your business, follow these steps or link to any of the pages on BestBusinessAI.com simplifying the functions, features and applications of the AI tools.

  1. Identify Business Needs: Determine the areas where AI can add the most value. This could be in improving customer service, optimising operational efficiency, or enhancing product offerings.
  2. Skills and Resources: Assess whether you have the necessary skills within your team to implement AI. The AI platforms promoted on Best Business AI are very intuitive but they do benefit from the user's proficiency with computer technology.  If computers aren't your thing, consider hiring AI experts or engaging with AI consultants.
  3. Develop a Strategy: Consider creating a plan for AI implementation, including goals, timelines, required resources, and how AI integrates with your existing processes.
  4. Start with a Pilot Project: Implement a small-scale pilot project to test the AI solution. Most of the AI platforms on Best Business AI allow a free trial login. This allows you to evaluate its effectiveness and make necessary adjustments before committing to purchase. Although not all free trials provide access to the full suite of services, they do  allow you to at least get an understanding the basic function of each platform.
  5. Continuous Learning and Adaptation: AI is a rapidly evolving field. Stay informed about new developments and continually refine your AI systems for optimal performance. The Best Business AI Blog publishes content focused on small business adaption of the various AI platforms.
  6. Monitor and Evaluate: Regularly monitor the AI system's performance against your set objectives. Collect feedback and make improvements as needed.

Remember, the successful implementation of AI in your business depends on careful planning, a clear understanding of your goals, and a commitment to ongoing learning and adaptation.

19. Can AI tools integrate with existing software?

Many AI tools are designed to integrate with popular business software. For example:

  • MailerLite email marketing service, integrates with companies such as WooCommerce, WordPress, Facebook, Canva, MailerCheck, Make, Partnero, Shopify, Zapier and Stripe. 
  • Tidio Chatbots integrates with Shopify, WordPress, Squarespace, Wix, Magento, Shopware, BigCommerce, PrestaShop, Ecwid by Lightspeed, Weebly, WooCommerce, OpenCart, Joomla, Jimdo, Webydo, Drupal, Shift4Shop and Site123 as well as having the option to paste html code directly into your website, if you've built your own website.
  • The other AI tools demonstrated on BestBusinessAI.com don't require integration as they work on their own separate platform.

20. What if I encounter problems integrating an AI tool?

 Most AI tool providers offer customer support, and you can also seek assistance from IT professionals. 

  • MailerLite Email Marketing provides 24/7 Email and Live Chat support with an average response time of 5 minutes on the Live Chat. They also provide free online courses and an option to hire an expert.
  • Tidio Chatbot solutions provide LiveChat plus email support with an average response time of 24 hours. In addition, they have support materials and YouTube videos. Or you have the option to hire someone with technical expertise to help you with the integration.

21. How long does it typically take to implement an AI tool?

Implementation time varies, but simple AI tools can often be used immediately, while more complex tools may take longer to set up, especially if you're integrating into your systems. 

22. Do my employees need special training to use AI tools?

Many of the AI tools featured on BestBusinessAI.com have been chosen as they are intuitive and the providers offer comprehensive training materials. You can also read our blog articles, watch YouTube videos, or signup for online courses where available. 

MailerLite email marketing and Tidio chatbots are the only featured AI tools that require integration with your existing systems.

23. Can Best Business AI help with training and support?

At present, BestBusinessAI.com don't provide direct training, but we offer guidance on how to use the individual tools on our webpages, plus we publish additional information on our blog articles.

Cost and Investment

24. What is the typical cost range for small business AI tools?

The tools featured on BestBusinessAI.com typically range from US$9 to US$30 per month for the Standard packages, however, prices increase if you decide to invest in premium packages for advanced solutions.

25. Are there free AI tools suitable for small businesses?

Yes, there are free or freemium versions of some AI tools, though they generally have either limited features or limited time availability (e.g. 7- or 30-day free trials). As a business, once you've had a look at the basic offering, you get the most benefit from the tool by signing for at least the minimum standard offering.

26. Can I get a trial period for an AI tool before purchasing?

Many AI tool providers offer free trials, allowing you to evaluate the tool's effectiveness. Signup to free trials on the following tools featured on Best Business AI:

  • Fliki AI video generator - easily converts text to video.
  • HeyGen AI video generator - converts text to video, also includes the option for avatars and voice and image cloning.
  • Quillbot paraphraser, summarizer, AI writing tool, grammar checker, translator etc.
  • MicMonster text to voice generator
  • SpeechNotes voice to text generator
  • MailerLite  email marketing
  • Tidio chatbots

27. How do I determine the ROI of investing in an AI tool?

Calculate the time saved, efficiency gained, and any increase in revenue attributable to the AI tool.

Our Featured AI Tools

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Fliki Logo
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Elfsight Widgets Logo
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